Frequently Asked Questions

1. Who can apply for a Lendar loan?

Any South African citizen that is 18 years or older, and who has applied for debt review.

2. What do I need to apply?

You will need your ID number, your latest payslip and your 3 months’ bank statements.

3. How do I apply for a Lendar loan?

Simply punch in your ID number and follow the step-by-step process.

4. Will a credit check be conducted?

Yes. Conducting a credit check is mandatory of all responsible credit providers approved by the National Credit Regulator (NCR).

5. Who is the National Credit Regulator (NCR)?

The National Credit Regulator (NCR) is a government regulatory authority mandated with the task of protecting you, the borrower, against over-indebtedness as well as protecting authorized lenders against bad debt, as per the National Credit Act.

6. How long will it take for the money to be paid into my account?

Within a maximum of 24 hours after minutes after you have approved your Debicheck.

7. How do I pay back my Lendar loan?

The Debicheck you will have approved will allow Lendar to automatically deduct the repayment amount from your bank account on a date that will usually be about two days before and about eight days after your pay date.

8. What if I cannot repay my Lendar loan on the Repayment Date I selected?

We understand that similar challenges to that which made you seek out a Lendar loan to begin with could prevent you from honouring your loan agreement on the agreed-to date, despite you being financially responsible. All we ask is that you inform us of your predicament, via email, no later than five days before your pay date to allow us to negotiate alternative payment arrangements. Failure to make alternative arrangements will result in unnecessary debt recovery processes that could have dire financial implications for you in the future.

9. How is my information kept safe and secure?

Lendar understands aversion to the risk of disseminating one’s personal information through the internet space. As such, we have partnered with service providers that are compliant with the Protection of Personal Information (POPI) Act and have put sufficient security protocols in place to safeguard ours and our customers’ personal information. Please see our Privacy Policy to satisfy yourself of our own commitment to safeguarding your personal information as well as compliance with the POPI Act.

10. Can I have more than 1 Lendar loan at a time?

At this stage, we only allow one loan per borrower, at a time.

11. Can I apply for a Lendar loan After Hours, on a Weekend or Public Holiday?

Yes, you can apply for a Lendar loan 24/7 – 365. Just bear in mind however that the date and time at which you apply for a loan would also be dependent on banking and credit bureau processing hours. 

12. What if I get stuck and need assistance during the application process?

Simply state your problem in an email sent to help@lendar.co.za or send your ID copy, latest 3 months' bank statement and payslip to applications@lendar.co.za and we shall conclude your application on your behalf.